Terms of service

Vizha Celebrates You
Last updated: April 10, 2026

Welcome to Vizha. By accessing our website, browsing products, placing an order, or using any of our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.

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1. General

These Terms and Conditions apply to all users of this website, including visitors, customers, and anyone accessing the Services.

By using this website, you confirm that you are at least the age of majority in your jurisdiction or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated Terms.

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2. Products and Pricing

All products listed on the website are subject to availability.

We make every effort to accurately display product details, descriptions, images, and prices. However, slight variations in color, size, or appearance may occur due to photography, lighting, or screen settings.

Prices are subject to change without prior notice. Any changes will not affect orders that have already been confirmed.

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3. Orders and Acceptance

Placing an order does not constitute acceptance. An order is considered accepted only after confirmation and dispatch.

We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases of stock unavailability, pricing errors, incomplete information, or suspected fraudulent activity.

Once an order is confirmed, it cannot be modified or cancelled unless expressly permitted under our Return and Refund Policy.

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4. Payments

All payments must be completed in full at the time of purchase.

We use secure third-party payment gateways to process transactions. Vizha does not store or have access to your card details, UPI information, or banking credentials.

In the event of a payment failure, the order will not be processed.

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5. Shipping and Delivery

Delivery timelines provided are estimates and may vary depending on location, courier partner, or unforeseen circumstances.

We are not responsible for delays caused by third-party logistics providers, natural events, or circumstances beyond our control.

Customers are responsible for providing accurate and complete shipping information. Vizha will not be liable for delays or losses caused by incorrect delivery details.

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6. Returns, Exchanges and Refunds

Returns, exchanges, or refunds are governed by our Return and Refund Policy, which forms an integral part of these Terms and Conditions.

Products must meet the eligibility criteria outlined in the Return and Refund Policy, including being unused, unwashed, and returned with original tags and packaging intact.

Certain items, including discounted or clearance products, may not be eligible for return or refund.

Approved refunds, where applicable, will be processed to the original payment method within the specified timeframe.

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7. User Responsibilities

By using this website, you agree to provide accurate, current, and complete information when placing an order.

You agree to use the website only for lawful purposes.

You agree not to engage in fraudulent, abusive, or harmful activities.

You agree not to upload, transmit, or distribute viruses, malware, or malicious code.

Any violation of these responsibilities may result in suspension or termination of access to the Services.

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8. Intellectual Property

All content on this website, including but not limited to logos, images, product designs, text, graphics, and layout, is the intellectual property of Vizha.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.

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9. Limitation of Liability

To the maximum extent permitted by law, Vizha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products.

Our total liability, if any, shall be limited to the amount paid by the customer for the product in question.

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10. Third-Party Services

We may use third-party services for payment processing, shipping, analytics, or marketing.

Vizha is not responsible for the content, policies, or practices of third-party service providers. Their services are governed by their respective terms and policies.

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11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. The courts of Hyderabad, Telangana shall have exclusive jurisdiction.

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12. Contact Information

VIZHA
Email: vizha.celebrates.you@gmail.com

Customer Support / Complaints / Product Enquiries:
989-4141-022

Location: Coimbatore, Tamilnadu, India